Edblad & Co AB 556675-6309 is a company which designs, produces and markets jewellery, accessories and interior products through resellers, own physical stores and our online store, for individuals and companies. To shop with us you must be 18 years or older. We reserve ourselves for any errors in the product information. A completed order means you have agreed to our terms and conditions, and that you consent to your name and address being registered in our customer register.
Products are ordered via Edblad's online store. If you have questions about your order, please contact our customer service at firstname.lastname@example.org. An order through the online store has been completed when you receive an order confirmation from us. However, we do not guarantee that we can deliver all the items you ordered. Should it be that a product can not be delivered, we will refund the corresponding amount without delay.
We reserve the right to change the prices in our online store without prior notice.
We reserve the right for any printing errors on the website. We reserve the right to decline incorrect orders.
Taxes and fees outside the EU
Edblad is a Swedish brand. When purchasing products in our online store for delivery to non-EU countries, local taxes and fees as customs duty may apply. It is your responsibility as a customer to pay any additional taxes and fees that may occur.
From 1 January 2021, orders to the United Kingdom (not Northern Ireland) will be charged 20% VAT directly in our online store. Orders to Northern Ireland will be charged 25% VAT. This applies to orders with an order value including shipping up to GBP 135. If the order value exceeds GBP 135, you as a customer will receive an invoice for customs administration, import fee (GBP 5.50) and VAT from the shipping company.
From 1 April 2020, orders to Norway will be charged Norwegian VAT (25%) directly in our online store and customers thus do not have to wait for invoice for customs administration and VAT from the shipping company.
In order to shop in our online store, you must enter the information that is mandatory for the customer registration. Your e-mail address is important for us to confirm your order and to inform you of any changes in your order. Please check your information every time you make a new order to make sure the right information is registered. We will not share your information to other companies or organizations.
All orders are shipped from our warehouse in Sweden and dispatched within 24h (weekdays).
Edblad charges shipping as follows:
PostNord varubrev klass 1 (traceable): 29 SEK Delivery time 1-3 working days
DHL service point (traceable): 49 SEK Delivery time 1-3 working days
DHL home delivery (traceable): 49 SEK Delivery time 1-2 working days
PostNord home delivery (traceable): 69 SEK Delivery time 1-3 working days
Free shipping: When you buy over 499 SEK Edblad offers you free freight within Sweden with PostNord varubrev klass 1. If you shop for more than 699 SEK, you can also choose to receive free shipping with DHL or PostNord home delivery.
International shipments are shipped with either PostNord Class 1 *, UPS Standard or UPS Express.
*International shipments with PostNord varubrev are offered to the following countries: Denmark, Finland, Germany, the Netherlands, Poland.
UPS Standard 119,00 NOK Delivery time 2-5 working days
UPS Express 199,00 NOK Delivery time 1-2 working days
UPS Standard 9,90 GBP Delivery time 2-5 working days
UPS Express 15,90 GBP Delivery time 1-2 working days
PostNord varubrev 5,90 EUR / 45,00 DKK Delivery time 2-5 working days
UPS Standard 9,90 EUR / 83,00 DKK Delivery time 2-5 working days
UPS Express 16,90 EUR / 133,00 DKK Delivery time 1-2 working days
Rest of the world
UPS Express 26,00 USD Delivery time 1-3 working days
UPS Expedited (only USA) 23,00 USD Delivery time 2-5 working days
Edblad offers free returns within 14 days of your purchase. In order for the return to be approved, the returned item must be in a substantially unchanged condition and all patches and tags must remain. Return the item together with the return form and the invoice, or a copy of the invoice. Make sure that the goods you want to return are well protected in order to avoid breaking during the transport. You as a customer are responsible for the returned goods on arrival at Edblad's warehouse. Return form and prepaid return label is included in the original shipping. If you do not have any of these, contact customer support at email@example.com and we will assist you.
Refunds will be made once the return has been received and approved at our warehouse. You will be refunded with the same payment method used at the time of purchase. If you have purchased your goods with Klarna invoice and have not yet paid for the order, the invoice will be settled and returned goods will be removed.
Damaged or incorrect product
If the product you received is damaged or incorrect, we will replace the product in question without delay. Contact customer support at firstname.lastname@example.org or +46 (0)175-300 00 and we will assist you. Return the item together with the return form and the invoice, or a copy of the invoice.
Replacement of goods
Replacement of goods is handled as a return. You return the items you want to exchange and place a new order in our online store.
Our jewellery always has one year warranty against manufacturing and material defects. However, the warranty does not cover wear and tear, negligence or accidental injury. In addition to the warranty, three years right of complaint applies to the original defect on a product. Making a warranty with a shorter term of validity does not mean that the time of complaint is shortened. The difference is that once the warranty has expired, you as the customer have to prove that the error was there from the beginning.
Notification of defects should be made in reasonable time from the time you as a customer discovered, or should have discovered the error. In the event of a complaint, we offer a new product, or if not available an equivalent product.
Edblad customer support e-mail: email@example.com
Phone +46 (0)175-300 00 or post:
Edblad & Co AB
Stora Bagghusvägen 233
SE-764 93 Väddö